BSB Communications, Inc. was founded on the principle of providing the best customer service in the market by delivering on our promises and exceeding expectations. In order to deliver on that goal, strict guidelines were followed in determining what products we selected, what services we offered, and employees we added. After three decades, those principles still hold true and that is why our customers have rewarded us with their continued business.
All that scrutiny and hard work has given us the opportunity to expand our business through the years. In the past five years, BSB Communications has continued to broaden its footprint in Michigan and Ohio. With the addition of new offices and new Alliances, BSB is now ranked the #1 Mitel Dealer in Michigan and #12 in the US.
Our highly skilled and experienced staff now services over 3,000 customers worldwide. The technology that we bring to our customers has changed dramatically since our early days but not our approach. Every innovative design we offer goes through a detailed evaluation process to ensure that we apply the right solution to your business. Using the technology we sell to run our own business gives us valuable insight into how our techniques will impact our customers. Our above and beyond approach to customer service coupled with some of the best technology in the industry has made BSB Communications, Inc. a top performer, who continues to be rated over 100% for Mitel's Partner Performance Index each year.
The technology that we bring to our customers has changed dramatically since our early days but our approach hasn't. Every solution that we offer goes through a detailed evaluation process to ensure that we provide the right solutions for our customers. Using the technology we sell to run our own business gives us valuable insight into how our solutions will impact our customers. Our above and beyond approach to customer service coupled with some of the best technology in the business has made BSB Communications, Inc. a premier communications partner in Michigan and Ohio.
BSB Solutions Portfolio
- Managed VoIP/Digital Phone Systems
- Hosted VoIP Phone Systems
- Carrier Services (Voice & Data)
- Local Area Networks
- Wireless Network Solutions
- Hosted Call/Contact Centers
- Presence Management
- Interactive Voice Response (IVR)
- On-Premise Audio & Web Conferencing
- Professional Audio Conferencing
- Video Conferencing
- Voice Cabling & Infrastructures
- On-Premise VoIP/Digital Phone Systems
- Virtualized VoIP Phone Systems
- Managed IT Services
- Wide Area Networks
- On-Premise Call/Contact Centers
- Call Logging (Call/Screen Recording)
- Unified Communications
- Computer Telephony Integration (CTI)
- Hosted Audio & Web Conferencing
- Telecollaboration Systems
- Voice Paging Solutions
- Network Cabling & Infrastructure
Vision Statement: BSB Communications recognizes and celebrates that our long-term relationships with customers, employees and suppliers are critical to our continued success. We distinguish ourselves in the marketplace by exceeding the expectations of our partners with a can-do approach to problem solving and by maintaining the very highest standards of honesty, integrity and pride.