Smarter Service Starts Here: Meet Your New Digital Teammates
Today’s customers expect fast answers, personalized service, and zero frustration.
But for many businesses, limited staffing, increasing call volumes, and disconnected systems make that difficult.
That’s why more organizations are turning to AI — not to replace people, but to empower them.
Through Intermedia AI, available from Parallel Technologies, businesses can now deploy intelligent AI Assistants and AI Agents that work seamlessly inside their communications platform — delivering better service, greater efficiency, and measurable results.
What Does That Mean for Your Business?
✔️ Fewer missed calls
✔️ Faster response times
✔️ More personalized customer experiences
✔️ Lower operational costs
✔️ Increased sales productivity
AI becomes a digital teammate — helping your staff focus on higher-value work while automation handles routine tasks.
AI That Works For You — and Alongside You
AI Assistants
Work for your team by improving productivity and eliminating time-consuming manual tasks.
- Automatically summarize calls and meetings
- Draft emails and content
- Provide instant information access
- Capture key discussion points and next steps
Your team stays present and focused — not buried in notes.
AI Agents
Work alongside your staff to improve customer interactions.
Imagine an always-on digital receptionist that:
- Answers calls naturally, 24/7
- Handles routine inquiries instantly
- Routes complex calls intelligently
- Schedules appointments automatically
- Follows up without manual effort
No more endless keypad menus. No more voicemail backlogs. Just smooth, efficient service.
Ready to Modernize Your Customer Experience?
AI is no longer a “future investment.” It’s a present-day advantage.
Whether you want to reduce missed calls, improve customer experience performance, or streamline internal workflows, Parallel Technologies can help you implement AI that delivers real ROI.
Let’s explore how digital teammates can support your business goals.
Contact BSB Communications today to learn more.
📩 [email protected]
🌐 www.GoBSB.com
📞 586-800-5020
