Good communication is at the heart of every successful hotel. Mitel hospitality customers enjoy scalable, reliable communications, optimized to meet the needs of their industry.

Simple, effective, integrated communications.

From small hotels, to some of the world's most famous luxury establishments, Mitel provides communications solutions that are:

  • Simple. Guest services are at the heart of Mitel Communications Director. Hospitality features are presented as an integrated part of console and telephone user interfaces to minimize training and ensure staff are always aware of guest needs.
  • Integrated. Benefit from integrated capabilities focused on improving guest services and increasing staff productivity, including auto attendant, recorded announcements, voicemail , and automatic call distribution.
  • Flexible. Implement traditional or IP communications with one easy to manage platform that integrates with commonly used property management systems, hospitality applications, and guest room telephones.
  • Cost effective. Reduce costs and simplify support with a solution you can move between "site by site" private and public cloud solutions – without having to make a major reinvestment in your communications solution.

A dedicated Mitel hospitality team.

Mitel has a dedicated hospitality team working with hotel owners, management companies, industry associations and consultants.

Mitel's Hospitality specialistPARTNER program recognizes accredited solution providers who have a proven track record in delivering class-leading hospitality solutions.

From small hotels, to some of the world's most famous luxury establishments, here's why hoteliers rely on Mitel communications technology.

Stellar guest service. When hosting guests, little things matter – like greeting your guests by name, managing their privacy and ensuring timely service. With Mitel technology, it's easy to do all this and much more.

Operational efficiency. Reduce training time with intuitive interfaces. Untether staff with mobile working. Manage service requests with purpose-built applications. And manage operations with rich business analytics.

Deployment options. Hoteliers who choose Mitel get unrivaled freedom to deploy communications on-property, in a private or public cloud, or as a hybrid system. They can also blend analog, digital and IP technology.

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