Don’t Forget to Register 5th Annual TECHTOBER EXPO!
Learn How to find the Best Cloud Provider for your Business
Why Choose Mitel as your Cloud Provider?
BSB was recognized as one of this year’s Bright Spot Winners
July 2019
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BSB Communications has been providing telecommunications services for 35 years. Check out our video to see how we Focus on discovering the right solution for your business by leveraging our Expertise, to provide you with the best Results in the latest technology.
Don’t Forget to Register 5th Annual TECHTOBER EXPO!
DX Digital Transformation – How will it impact your business

CX Improving the Customer Experience

Cloud Migrating to the Cloud

UCaaS Unified Communications as a Service

Mobility Boosting workplace productivity

IoT Internet of Things

AI Artificial Intelligence

Don’t forget to mark your calendars for our 5th annual Techtober Expo featuring the latest trends in technology for 2020 and a sneak peek of Mitel’s Roadmap, plus learning more about:
  • Contact Center and the Mitel Omni Channel Eco System
  • Mitel Contact Center updates, MiVoice Business and MiVoice Connect
  • Mitel Security and Mass Notification, Michigan e911 Updates
  • State/Local Government and Education technology trends and updates with Sourcewell
  • MiVoice Office 250 updates
  • MiCloud Flex and Cloud Contact Centers
Cloud, Cloud, Cloud
Learn How to find the Best Cloud Provider for your Business
Businesses today are increasingly turning to cloud business phone systems to meet their communications needs. But how do you know which offering is right for you and what questions to ask?

There are 12 important questions you should be asking when considering a cloud solution provider:

What is your cloud infrastructure like?
How do you monitor uptime?
How does your customer support work?
Will I be compliant using your solution?
How will your features address our needs?
Can you support our needs, no matter the location or device?
Are your features user friendly?
Can your solution evolve with our business?
Can your solution grow as our business grows?
Can you integrate with our existing systems?
How easy is it to manage?
How do you handle implementation?

For a more detailed outline to help evaluate cloud business phone providers and ensure you make an informed decision that will benefit your business, Click here to download your eGuide

Now that you have the questions, it’s time to get all the answers. Talk to the cloud experts at BSB, your # 1 Mitel dealer in Michigan.

Why Choose Mitel as your Cloud Provider?
Mitel is the #1 market leader in total cloud seats and has been since inception of the Synergy report in 2012. Mitel’s public, private and hybrid cloud solutions have made them the choice of nearly 4.7 million business users worldwide.

Your business needs to focus on what makes it great, not the details of implementing and managing a communications platform. Simplify your business

communications with public and private cloud solutions that allow you to be as involved as you want. It’s not just simple; it’s next-generation, with quicker updates and the latest applications.

MiCloud Connect is a complete cloud business communications service for the SMB market that delivers seamless voice, collaboration and contact center solutions from a single provider. By combining an intuitive user experience and flexible service plans with Google Cloud’s proven reliability, MiCloud Connect makes every aspect of cloud communications and collaboration simple and secure.

Whether you’re in the office or working remote, MiCloud Connect makes it easy to collaborate from anywhere. Check out this short video

  • Robust client for settings, call control, chats and events
  • Available for PC, Mac, iOS and Android
  • Audio and video conferencing with web sharing
  • Built-in VPN
  • Individual and group chat
  • Team collaboration with persistent workspaces
  • Business SMS
  • Native integrations with leading CRMs and calendars
  • Softphone and web dialer
  • Mobile-first design
  • Integrated contact center
  • IP desk phones
Looking for a solution that offers all this and more and you don’t have to break the bank. With a monthly operating cost, cloud communications eliminates the need to spend a lot of money up front, and flexible plan options are key to mixing and matching features that best fit your business today and tomorrow.
Contact us for free demonstration



Meet Joni Long

Joni Long has been a part of the BSB Team since June 20th, 2016. Joni is a great asset to the BSB Team and recently accepted a newly created position as our Contracts/Sales Administrator. She will continue to manage our SWA renewal contracts and Mitel order processing through ScanSource and Mitel. However, she will be more involved in working with our sales management team on improving and developing our sales processes.

Family is very important to Joni; as she is the 3rd of 6 girls in her family. She is also a single mother of two beautiful, spunky and entertaining children. Her daughter, Brooklynn is 10 years old and her son, Bentley is 8 years old. Joni and her children are very active in both Boy Scouts and Girl Scouts. Joni also assists with various

school activities and volunteers as much as possible. She enjoys being with family and friends, is a lover of music and enjoys not only attending concerts with friends but also taking her two children to the DTE Energy Music Theatre (originally Pine Knob Music Theatre) to enjoy the experience as well. As a single mother, Joni’s thankful daily for her mother and 5 sisters who help her stay strong as a single mother and help with her children whenever possible.
BSB was recognized as one of this year’s Bright Spot Winners
There are plenty of success stories to highlight in Michigan’s robust economy.
But Corp! Magazine’s annual Economic Bright Sports awards recognize companies that in many respects are least a shade better.

Once again this year, our Economic Bright Spots awards honor the companies that have continued to thrive with economic growth, expansion and hiring Michigan’s brightest talent.

This year, we honor nearly 70 companies in three categories: Small Business, Medium Business and Large Business.

Many of them are repeat winners that have continued to evolve.
The 2019 Economic Bright Spots award winners were feted at the June 27 “Growing Greater Businesses” at the Colony Club in Detroit.

Click here to read the full article