Highlights discussed in Techtober Expo
State of Michigan E 911 Administrator Discusses New Laws
As most of you know, there will be a new law going into effect requiring businesses over 7,000 square feet with MLTs (Multi-Line Telephone System) to be E 911 Compliant. Are you ready? Not Sure? We will have a State of Michigan Expert here to discuss. Attend this and all the other educational classes below.
Mass Notification and Now Introducing Revolution
Whether it’s alerting a single person of an isolated event or notifying thousands of an evolving situation using multiple notification channels; keeping people informed should be a simple, straightforward process. With Mitel Revolution creating a notification event can be as simple as 1,2,3.
Mitel Emergency Notification Systems enables organizations to enhance crisis response, broadcast critical information in real-time, configure notification alerts and improve transparency. Providing key mission-critical functions such as; alert queuing, ability to fan-out via outboard acknowledged SMS text, alerting to HTML-capable IP devices and simplified campaign generation utilizing an automated contact import engine.
VoIP Security: Managing the ever-changing landscape of Security and Privacy
Increasingly, people are communicating and collaborating by text, email, social media or workstream real-time communications apps. As smartphones have evolved to become mobile computing platforms and the increased adoption of bring-your-own-device (BYOD) policies in the business environment, they have become subject to equally evolving security threats. We are working together to improve the security and privacy posture of customer installations.
Contact Center and the Mitel Omni Channel Eco System
MICC Class 1 - Consumer Interaction Industry Overview:
We will discuss industry trends and define strategies for your company’s consumer interaction practice. You will learn: why/how to respond to the rapid changes in the consumer interaction market, omnichannel value add, what is an application eco-system, how can BSB and Mitel support and partner with your company.
Latest Trends in AI, API’s and IoT how it will affect your Business in 2020
MICC Class 2- Mitel’s Application Eco-System for Consumer Interaction Demonstration:
In this session, we will demonstrate Mitel functionality on our latest release, 9.2, coupled with our eco-system partners. The demonstration will include integrated call recording and WFO as well as Multi language chat and co-browsing.
Mitel Road Map See Whats Coming!
The world of technology is continuing to grow and Mitel is the leader in Unified Communications. Get a sneak peek on the latest trends from Containerization, Mitel’s latest release of MiCollab 9.0, UC and Cloud solutions. Hear from Eric Groene, VP of Sales Engineering and Tech Ops, regarding Mitel’s innovation journey and the next-generation enterprise architecture. Learn how Mitel is using microservices to launch next-generation applications and containers to provide our customers a clear path into the future.
Should you Migrate to the Cloud?
Learn from the Experts at Mitel about how moving your communications to the cloud can help companies increase their flexibility and efficiencies while also helping to reduce cost and increase the reliability of their communications. MiCloud Connect and MiCloud Connect CX are leading platforms from the migration experts at Mitel, learn how you can leverage these technologies today!
Migration Path for InterTel, MiVoice Office, ShoreTel and Toshiba owners
Find out what is the future of Heritage ShoreTel products and what to expect from the Connect Migration. This session will also include a roadmap presentation on future capabilities on the Connect product as well as information on Mitel’s Pathways promotions to assist existing InterTel, MiVoice Office, ShoreTel, Toshiba, and Mitel customers in migrating to current platforms.
Why does wireless make the best backup Internet solution?
Why are two connections recommended? Metro Wireless CEO, Dominic Serra, will outline some of the company's most compelling and popular Business solutions. Recognize the importance of diversifying building DMARC entry methods with wireless and gain knowledge which will increase your expertise. Learn how our unique offerings can help expand your sales playbook TODAY with ample information packed into a short amount of time. You won't want to miss this presentation as Metro Wireless services are a fantastic option for your customers and clients with unique tailoring!
State/Local Government and Education technology trends and updates with Sourcewell
Meet Jim Seng Public Sector Territory Manager. Jim Seng will be speaking about procurement and financing options in the public sector space. Jim will explain how to harness the power of the Sourcewell Government Purchasing Cooperative, talk about how to use Tax Exempt Municipal Leasing and also go over how Federal, State and Local funding can help offset technology costs around applications like Mitel Revolution.
What is SD-WAN? and Introducing Managed Connect
Cloud-based services require a rock-solid connection to the cloud. Having a bad ground-to-cloud connection can literally bring your business to a halt. nexVortex’s Managed Connect (mC) helps protect your business by providing a worry-free, high-quality, affordable connection to the services you need to use.
Cybersecurity Overview & Protection Best Practices
Small and midsize businesses (SMBs) made up most (58%) of all data breach victims in 2018 (Verizon). In fact, 67% of SMBs experienced a cyber-attack and 58% experienced a data breach last year (Ponemon Institute). How does your organization line up with Cybersecurity best practices? At this session, you will gain useful insights on all things cybersecurity from trends and threats to best practices. We'll also help answer your questions and concerns to get you and your organization started and on the right track towards a better security posture.
POTS in a BOX (Digitally transform all voice and specialty phone lines) & Mobility Management
Pots in a box is a true analog replacement solution that supports any line type including Fax, Fire, Burglar alarm, Elevator, and E-911 as well as regular voice. It has dual sim 4G Backup built in, supports Wifi and has a 24 hour battery backup. All included in one low monthly price.
MetTel offers seasoned mobility sales support resources matched with wholesale rates with AT&T, Verizon and Sprint. Our partners in sales are provided with an excellent path to revenue from new and existing customers alike.
Highlights of 2019 Analyst and Consultant Summit (Consultants Only)
For those who missed Mitel’s Analyst and Consultant Summit in Texas, Dave Clardy, Director of Global and Consultant Relations will be here to share the highlights of the September event.
MCUG Call/Contact Center Live Demo: Mitel’s 9.2 Consumer Interaction hour
Mitel’s 9.2 Consumer Interaction (Call Center) Software Demonstration
In this session, we will demonstrate Mitel functionality on our latest release, 9.2. The demonstration will include Google AI integration along with the latest contact center capabilities.
Mass Notification Live Demo Consumer Interaction hour
Live Demonstration on how IoT (Internet of Things) can be used to trigger Emergency Notifications.