Remote Monitoring

Downtime is expensive and painful. It can hurt your credibility, cost you hundreds or thousands of dollars, and take time away from essential business tasks. Our monitoring and management package significantly reduces the chance of downtime by monitoring the performance of your servers, applications, switches, hubs, routers, and storage devices.

Most system failures start with a small, easily detectable problem and escalate into a outage if not addressed. We create monitoring alarms, which are notifications generated based on threshold / health values in your network. The alerts are "triggered" when usage, disk space or another pre-defined threshold is exceeded. Additionally, the status of health and availability of an application can also be determined through alarms. If there is a hardware failure, it is possible to isolate the malfunction and fix it with minimal down time. In the event of a failure, we perform a Root Cause Analysis (RCA) to reduce the likelihood of failure repetition.

Remote Monitoring and Remediation Benefits

  • Immediate support, quick resolution
  • Less downtime and interruption of work
  • Recorded history of system events to help future planning

Remote Monitoring and Remediation Services

  • 24/7 monitoring of systems attached to network
  • Essential systems and reporting alerts
  • Critical patch management and security reporting
  • Preventative maintenance tasks

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