Unified Communications

When these tools are integrated into a system that allows easy flow of communication among devices, it's called unified communications and collaboration, or UCC.

Just as a line is the shortest distance between two points, unified communications allow businesses to make the fastest possible decisions and transactions. UCC allows users to communicate in whatever manner best suits their needs or situation. And the individual tools are interconnected so that access is streamlined and efficient.

Mitel offers industry-leading unified communication solutions for businesses of all sizes. All of our voice solutions can be expanded into full, feature-rich UCC solutions. And because we give you the option to run our powerful solutions on our hardware or on your servers through software, you can expand on your terms and your timing.

Mitel also offers voice and unified communication solutions as a service. Our cloud capabilities mean you can skip the hardware and servers altogether and instead subscribe to a UC system using our data centers. This means no long-term commitments or capital expenditures.

Mitel has been delivering business communications solutions for more than 40 years. Our solutions are simple yet comprehensive and include core software, phones, headsets and robust applications such as contact center solutions and a suite of mobile capabilities. Our solutions adhere to industry standards, offer the highest reliability and unprecedented freedom and flexibility.

Our Solutions

Get Certified

An up-to-date Mitel Interop Certification is required to obtain Mitel Product Support assistance for any third-party partner (3PP) product/service/solution that integrates and/or interoperates with...

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Find Interoperable Solutions

The MSA Global Solutions Catalog (GSC) lets Mitel channel sales partners and end-customers research third-party products and solutions that integrate or interoperate with Mitel core products...

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Business Collaboration

Business Collaboration Solutions

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Industry Solutions

Mitel's broad portfolio of solutions is designed to cover virtually every business communication need across any industry. Here's a look at how our solutions are applied in key industry sectors.

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MiVoice Call Recording

Unlock the full potential of your customer experience with valuable insights into every interaction with recording solutions like call center recording...

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Unified Messaging

Unified Messaging is a UC-integrated messaging solution that provides sophisticated yet easy-to-use call handling features such as auto attendant and message management of voice mail, fax, and email.

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Mitel and Microsoft

We've collaborated to connect Mitel solutions to Microsoft Lync.

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With MiTeam, you get MiCollab that aligns with how teams actually work today. That means a multi-layered, highly collaborative, persistent workspace for team

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MiVoice Suite

MiVoice unified communications platforms address both small business and large enterprise needs for improving employee productivity and efficiency

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Mitel provides virtualized unified communications and collaboration (UCC) solutions for the data center and the desktop that drive cost savings, simplify IT management, and enhance security and...

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Maintain and Manage Services

Count on Mitel for support throughout the life of your communications solution with management and maintenance services.

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Professional Services

Mitel's professional services portfolio helps customers maximize their investment in Mitel's world-class communications solutions.

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