BSB Communications has been providing Telecommunication services for 35 years. Check out our video to see how we Focus on discovering the right solution for your business by leveraging our Expertise, to provide you with the best Results in the latest technology.
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How Important is Unified Communication in Today’s Business?
In today’s increasingly hyperconnected and hypercompetitive world, businesses need to excel at communications and collaboration – otherwise, they risk missing out on potential growth opportunities and falling behind their competition. Unified communications (UC) solutions can enable organizations to not only improve collaboration, but enhance worker productivity and customer service. These solutions provide effective ways for people to constantly keep in touch – regardless of location or communications device. One of the most efficient delivery models for UC is cloud computing, which is fast becoming the IT delivery mechanism of choice for enterprises today.
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What is your Customer Retention Rate?
Did you know that companies with omnichannel customer engagement strategies retain on average 89% of their customers? This is compared to a 33% customer retention rate for companies with weak omnichannel strategies. In our final installment of “success facts” video series we discuss the importance of how customer engagement helps retain customers.
BSB Buzz: Fred Charlton