Keep Connected Anytime, Anywhere
BSB Communications: Uniting You and your Team with Seamless Connectivity.
We are excited to share that late last year BSB Communications joined forces with Parallel Technologies.
The combined company is now positioned as Mitel’s second-largest Platinum partner in the United States, offering more resources capable of supporting a broader portfolio of products and customers.
Parallel Technologies is an employee-owned company that has been in business since 1983 and is powered by the nation’s leading technology advisory firm Bridgepointe Technologies. All BSB employees are now part of Parallel’s Employee Stock Ownership Plan (ESOP).
BSB’s Promise to Our Customers:

Superior Customer Experience
Efficient omnichannel customer communication makes life easier

Technology that Scales with You
Keep pace with changing customer demands

Streamlined Efficiency and Productivity
Productivity skyrockets when you’re able to connect quickly and easily
Strategic Partners






















Our Communications Solutions
Unified Communications

VoIP Solutions

Cloud Communications
Leverage the power of the cloud to improve communication and collaboration within your organization.

Contact Center
Our complete contact center solution offers omnichannel customer support, superior customer service and full visibility of your agent’s performance.

Ancillary Services
Our comprehensive suite of services helps you leverage and deploy communications technology to achieve your business goals.

Support Services

Years average industry experience for technicians
Years in business
Customer seats & counting
Person team dedicated solely to unified communications
Certifications between sales & technical staff
Stop Waiting on Hold and Missing Messages
Waiting for someone halfway across the world to fix your technology problems is a hassle. So is being placed on hold for an eternity only to have your call dropped. Who do you think will win when your competition is leveraging new technology and you’re busy working through the kinks in an outdated platform?
Your Path to Success When You Partner With BSB
Resources
Maintaining Modern Communication Systems
In today's fast-paced business world, staying competitive is crucial. Just as elite athletes are constantly looking for an edge, companies need to make sure that all their systems, especially their communication networks, are working at their best. Additionally, maintaining an up-to-date communications system is essential for the following...

Events

Webinars

Videos
Our Clients Stick Around For Our People, Not Just Our Products
We’re committed to providing you with the best possible experience – from the products we offer to the service we provide. Since 1984, BSB has taken a consultative approach to business communications with the latest collaboration software and contact center applications. Our certified solutions engineers and product managers live by our core values: trust, accountability and teamwork. We deliver on focus, expertise and results with our comprehensive range of unified communication solutions, including cloud-based virtualized software, public and private clouds, hybrid implementation and on-premise solutions. 80% of our customer base has been with us for over a decade – and our first customer is still with us today. Our first commitment is to our clients’ success and we want to do the same for you.
