Scalable Support Services Designed to Fit Your Needs

Whether you need 24/7/365 services or pre-paid labor hours for maintenance, BSB has a support solution that will fit your needs and budget.

Our Support Services Involve:

On-Call Support

On-Call Support

Replacement Stock

Replacement Stock

Consultation & Education

Consultation & Education

Our Support Services:

Support Agreements

In addition to providing 24/7/365 service, we also offer maintenance contracts and pre-paid labor hours to ensure your system operates at its fullest potential.

Servicing Toshiba

BSB is an authorized reseller installer and full-time service and support provider for Toshiba and Mitel products.

Mitel Software Assurance

Comprehensive access to software bug fixes, new updates and upgrades with the latest technology – plus direct access to BSB’s experts for technical assistance!

Servicing Mitel Connect

Our certified technicians are experts in servicing and supporting your Mitel Connect system, quickly fixing any issues that may arise.

Paid Labor Contracts

Pre-purchase blocks of service time that you can use for service calls, moves or changes, programming, training or any other services we offer – whenever you need it.

Servicing ShoreTel

Upon notification of a problem with your ShoreTel system — any time, any day — our advanced-level technicians are ready to restore your system to normal operation.

Ray Baum

Following Ray Baum’s Act, 911 calls from your systems always convey dispatchable location information for first responders to quickly reach the location.

Servicing MiVoice Office 250

Even the most reliable systems occasionally experience issues, but you don’t have to wait idly for repairs. We’ll fix it right away — with or without an onsite visit!


In the event of an emergency, enhanced 911 automatically ties a location to the call whether it’s a specific address or coordinates so that emergency responders can come to the scene immediately.

Servicing Intertel

We offer extensive support for your Inter-Tel system, from maintenance contracts to paid labor hours.

Let BSB Support You When You Need It

BSB offers a thorough suite of support services to keep your business communications systems running smoothly. We provide everything from on-call support and replacement stock to consultation and education, so you can be confident that you’re always getting the best possible service. And because we know that every business is different, we offer a range of support options that you can customize to fit your specific needs. If you’re looking for a communications partner that can provide the support you need when you need it, reach out to BSB today. We’ll be happy to answer any of your questions and get you started on the path to worry-free business communications.