What You Can Expect From Techtober 2023
Conversations with Mitel's Industry Vertical GM's
Gain important insights about how others in your industry vertical are leveraging Mitel solutions to enhance their customer experience and employee productivity. Engage Mitel’s Financial, Healthcare, Hospitality and/or SLED Industry General Managers to discuss the latest developments in unified communications and address any obstacles or concerns that your organization may be experiencing.
Problem-Solving with BSB Technicians & Engineers
During these ones on one informal discussions, you can explain your specific issues and receive practical ideas and solutions tailored to your unique needs. Armed with their extensive knowledge and expertise, BSB’s certified technicians and product experts will provide valuable insights and guidance to help you resolve your current problems effectively.
Get Exclusive Access to Key Executives and Stay Ahead of the Curve
Take advantage of the networking time to speak with top executives from Mitel, Intermedia, and the other sponsors/exhibtors. They will share valuable insights on the latest trends and advancements in technology, including the game-changing impact of artificial intelligence (AI).
Digital Transformation and the Power of Unified Communications
Improve interactions with customers and employees through various channels using our unified communications solutions. Features include voice and video calls, web chat, SMS texting, chat bots, status/presence indications, instant messaging, and collaboration tools. Accelerate your organization’s digital transformation by leveraging the power of unified communications!
Recent Awards and Recognition
Years average industry experience for technicians
Years in business
Mitel seats and counting
Person team dedicated solely to unified communications
Certifications between sales & technical staff
BSB’s Promise to Our Customers:
Superior Customer Experience
Efficient omnichannel customer communication makes life easier
Technology that Scales with You
Keep pace with changing customer demands
Streamlined Efficiency and Productivity
Productivity skyrockets when you’re able to connect quickly and easily
Important Notice to MiCloud Connect Customers
Our Communications Solutions
Leverage the power of the cloud to improve communication and collaboration within your organization.
Our complete contact center solution offers omnichannel customer support, superior customer service and full visibility of your agent’s performance.
Our comprehensive suite of services helps you leverage and deploy communications technology to achieve your business goals.
Stop Waiting on Hold and Missing Messages
Waiting for someone halfway across the world to fix your technology problems is a hassle. So is being placed on hold for an eternity only to have your call dropped. Who do you think will win when your competition is leveraging new technology and you’re busy working through the kinks in an outdated platform?
Why BSB is the Premier Communications Solutions Partner in Michigan
A Partner You Can Trust
Our team’s certifications and expertise give us unmatched insight into the best implementation of our business communications solutions.
Fast & Reliable Local Support
We’re beside you – onsite or remotely – from installation through maintenance, training and ongoing support.
Easily connect with your customers on their preferred channel – voice, text, chat or email.
Airtight Security Protocol
From password protection to data encryption, our solutions keep your information safe and secure.
Reduced Cost Without Reduced Quality
Scalable solutions provide the features and functionality you need without breaking the bank.
Happier Customers and Employees
User-friendly communication solutions offer a superior customer experience that makes everyone happy.
Your Path to Success When You Partner With BSB
Members today expect the same type of services no matter the size of their bank or credit union: seamless customer experience, user-friendly, and online convenience. As your digital presence grows, it's crucial to keep security and compliance front and center, along with how these improvements will add value to your members and staff. A...
Our Clients Stick Around For Our People, Not Just Our Products
We’re committed to providing you with the best possible experience – from the products we offer to the service we provide. Since 1984, BSB has taken a consultative approach to business communications with the latest collaboration software and contact center applications. Our certified solutions engineers and product managers live by our core values: trust, accountability and teamwork. We deliver on focus, expertise and results with our comprehensive range of unified communication solutions, including cloud-based virtualized software, public and private clouds, hybrid implementation and on-premise solutions. 80% of our customer base has been with us for over a decade – and our first customer is still with us today. Our first commitment is to our clients’ success and we want to do the same for you.