Keep Connected Anytime, Anywhere
BSB’s communications solutions keep you and your customers connected anytime, anywhere, on any device.
BSB’s Promise to Our Customers:
Superior Customer Experience
Efficient omnichannel customer communication makes life easier
Technology that Scales with You
Keep pace with changing customer demands
Streamlined Efficiency and Productivity
Productivity skyrockets when you’re able to connect quickly and easily
Our Communications Solutions
Leverage the power of the cloud to improve communication and collaboration within your organization.
Our complete contact center solution offers omnichannel customer support, superior customer service and full visibility of your agent’s performance.
Our comprehensive suite of services helps you leverage and deploy communications technology to achieve your business goals.
Stop Waiting on Hold and Missing Messages
Waiting for someone halfway across the world to fix your technology problems is a hassle. So is being placed on hold for an eternity only to have your call dropped. Who do you think will win when your competition is leveraging new technology and you’re busy working through the kinks in an outdated platform?
Why BSB is the Premier Communications Solutions Partner in Michigan
A Partner You Can Trust
Our team’s certifications and expertise give us unmatched insight into the best implementation of our business communications solutions.
Fast & Reliable Local Support
We’re beside you – onsite or remotely – from installation through maintenance, training and ongoing support.
Easily connect with your customers on their preferred channel – voice, text, chat or email.
Airtight Security Protocol
From password protection to data encryption, our solutions keep your information safe and secure.
Reduced Cost Without Reduced Quality
Scalable solutions provide the features and functionality you need without breaking the bank.
Happier Customers and Employees
User-friendly communication solutions offer a superior customer experience that makes everyone happy.
Your Path to Success When You Partner With BSB
Building a successful contact center is like building a home. You wouldn’t expect a contractor who has rusty nails to produce a structurally-sound, beautiful home. Similarly, contact center agents who have inefficient or outdated tools can’t build a positive and successful customer experience. Contact center agents need up-to-date, comprehensive...
Our Clients Stick Around For Our People, Not Just Our Products
We’re committed to providing you with the best possible experience – from the products we offer to the service we provide. Since 1984, BSB has taken a consultative approach to business communications with the latest collaboration software and contact center applications. Our certified solutions engineers and product managers live by our core values: trust, accountability and teamwork. We deliver on focus, expertise and results with our comprehensive range of unified communication solutions, including cloud-based virtualized software, public and private clouds, hybrid implementation and on-premise solutions. 80% of our customer base has been with us for over a decade – and our first customer is still with us today. Our first commitment is to our clients’ success and we want to do the same for you.