Blog
Maintaining Modern Communication Systems
In today's fast-paced business world, staying competitive is crucial. Just as elite athletes are constantly looking for an edge, companies need to make sure that all their systems, especially their communication networks, are working at their best....
Mitel Revolution: A Must-Have for Safety and Compliance
At BSB Communications, we believe the safety of our students is a collective endeavor that unites us all—parents, neighbors, educators, and school personnel. Mitel Revolution stands at the forefront of this mission, offering a robust communications platform to enhance...
How to Leverage Third-Party AI Software in Business Communications
In the age of digital transformation, businesses are increasingly turning to advanced technologies to enhance their communication solutions. Third-party AI software integration plays a pivotal role in this evolution, offering a range of benefits from improved customer...
Upcoming in 2024: More Tips, Tricks and Unified Communications Solutions!
BSB’s Techtober 2023 event was truly an enlightening experience for attendees, particularly with the introduction of its industry-specific sessions. Tailored to address the unique needs of sectors such as Healthcare, Finance, SLED and Hospitality, these sessions...
BSB’s 2023 Techtober Technology Roadshow: A Glimpse into the Future
This year, BSB's renowned Techtober event hit the road, bringing the future of technology and communication to three locations throughout Michigan. Making stops in Grand Rapids, Detroit and Gaylord throughout early October, the 2023 Techtober Roadshow promised...
Upgrade Your Communications Solution for Seamless Member and Staff Experience
Members today expect the same type of services no matter the size of their bank or credit union: seamless customer experience, user-friendly, and online convenience. As your digital presence grows, it's crucial to keep security and compliance front and center, along...
Cybersecurity & Communications Solutions: What Every Business Should Know
The Numbers Don’t Lie: Current and Future Stats Approximately 46% of cyberattacks target small to mid-sized businesses (SMBs) at 1,000 employees or less. With limited resources compared to larger corporations, these companies often lack robust cybersecurity measures,...
On-Premise vs. Cloud Contact Center
In today's business landscape, choosing between on-premise and cloud contact centers is essential for excellent customer service. On-Premise Contact Center An on-premise contact center (or on-premise call center) is a traditional setup where communication hardware,...
Unified Communications or UCaaS: Which is Best for Your Industry?
The past century has seen incredible advancements in the way we communicate with each other. From the inception of telegraphs and radios to the introduction of phones and mobile technology (and nowadays, unified communications), it is remarkable to see how far...
Schools: Increase Efficiency and Collaboration with Unified Communications
There is no doubting the tremendous importance of the education system. Creating the citizens of tomorrow, teaching the next cohort of leaders and providing the necessary skills and know-how to thrive in a changing world – schools are critical for ensuring our future...
