MiCloud Connect
(Formerly Shoretel Connect CLOUD) Secure and flexible cloud phone services and unified communications
MiCloud Connect lets you move communications and collaboration to the cloud with confidence. Featuring collaboration to make teams more productive, enhanced customer experience tools, global presence and improved business intelligence with integrations, you can connect your business communications in the cloud.
KEY BENEFITS
MAKE TEAMS PRODUCTIVE
Mitel Connect collaboration turns conference calls into online meetings with messaging, web sharing and video.
ENHANCE CUSTOMER EXPERIENCES
Mitel Connect Contact Center nurtures profitable customer relationships by phone, chat and email.
GLOBAL PRESENCE
Mitel Connect Global Numbers provide multi-national organizations a local presence in multiple countries via DIDs and International Toll-Free Numbers (ITFS).
IMPROVE BUSINESS INTELLIGENCE
Mitel Connect advanced apps and integrations maximize the value of CRM and other business process programs.