Network with peers, technology leaders, and our trusted support team

What You Can Expect From Technovation Day

Advanced Security & Identity Verification

Understand how AI-driven tools make customer authentication and data protection more secure and convenient, reducing risk and strengthening trust.

Our Featured Experts & Presenting Companies

Mitel | IDgo | Brightmetrics | ASC and more!

Event Highlights

Mitel – Unified Communications Innovation & Roadmap

🔹 Seamless Workflow Integration

• Learn how Mitel’s AI-enhanced platforms automate daily tasks and streamline communications.
• Explore how call routing, ticket generation, and escalation paths are handled with minimal manual intervention.
• Discover real-world examples of how organizations improve agent productivity through workflow automation

🔹 Mitel Product Roadmap

• Get a first-hand look at what’s next from Mitel, including new features, licensing updates, and support enhancements.
• Learn about evolving capabilities across MiVoice Business, MiCloud Flex, and the future of hybrid communications.
• See how Mitel is enhancing AI integration, analytics, and open API support across platforms.

🔹 Microsoft Teams Integration

• Discover how Mitel’s Teams integration lets users place and receive calls from the Teams interface using Mitel’s voice backbone.
• Maintain full PBX feature control—voicemail, call routing, hunt groups—while leveraging Teams for collaboration.
• Understand hybrid use cases: combine Mitel phones, Teams interface, and mobile apps seamlessly.

🔹 Mitel + Zoom Partnership

• Learn about Mitel’s strategic relationship with Zoom and what it means for customers exploring flexible communication options.
• Understand how Zoom can complement Mitel’s platforms for video, meetings, and softphone use cases.
• Hear how hybrid Mitel-Zoom environments are being deployed for education, healthcare, and public sector organizations.

Talkative / Mitel Contact Center (MCX)

🔹 Talkative will focus on intelligent customer engagement through digital channels powered by MCX (Mitel Contact Center Experience).

• Next-Generation Chatbots & Website Engagement
• Discover how AI-powered chatbots and advanced web tools provide efficient 24×7 support and customized experiences.
• Digital CX & AI Integration
• See how Talkative blends chat, video, and co-browsing with AI to create deeper digital-first customer relationships.

AI Expert Presentation – AI in Business Today

🔹 Our featured AI expert will dive into how artificial intelligence is redefining productivity, customer experience, and business operations.

• The AI Revolution in Customer Journeys
• Explore how AI personalizes and accelerates every interaction, creating smoother customer journeys.
• Seamless Workflow Automation
• Understand how AI frees up your team by handling repetitive tasks and delivering smart routing.
• Advanced Security & Identity Verification
• Learn how AI tools enhance authentication and protect sensitive data.
• Real-World Use Cases
• From marketing to operations, learn how AI is transforming processes across departments.

ASC (MIR) – Compliance, Recording & Sentiment Analysis

🔹 ASC will cover how their solutions enhance compliance, voice documentation, and sentiment-driven intelligence.

• Intelligent Call Recording, Analytics & Reporting
• Discover the latest AI-powered tools for call transcription, real-time analytics, and compliance tracking.
• AI + Compliance
• Learn how AI is not just optimizing conversations but also ensuring every one of them meets regulatory requirements.

IDGO – Biometrics & Secure Verification

🔹 IDGO will demonstrate cutting-edge biometric security and how AI enhances identity protection and customer trust.

• Advanced Security & Identity Verification
• See how biometric authentication (facial, voice, or fingerprint recognition) simplifies logins and secures customer interactions.
• Frictionless Onboarding & Trust
• Understand how IDGO reduces fraud while improving customer convenience.

Bright Metrics – Analytics, Insights & Visibility

🔹 Bright Metrics will highlight how they bring deep insight into contact center performance through advanced analytics.

• Intelligent Call Recording, Analytics & Reporting
• Uncover how Bright Metrics turns your contact center data into real-time dashboards, reporting, and performance insights.
• Performance Optimization with AI
• Learn how data + AI = smarter decision-making and a more empowered team.

Expert Panel & Networking Opportunities
Connect with industry leaders and fellow professionals to share strategies, best practices, and real-world success stories.

👉 Reserve your seat at the table today — space is limited!  CLICK HERE TO REGISTER

Because you’ll walk away with practical strategies, trusted insights, and local support that help your business win — no matter the size of your organization.