The secret to increased ADR is improved communications technology.
In the high stake’s world of hospitality, guest experience is everything. And in today’s digital age of online reviews and 24/7 social media access, it’s more crucial than ever to proactively manage that guest experience. But how? Well, it all starts before your guests even arrive.
From the moment they start planning their visit, to the day-to-day operations during their stay, and the proactive service that anticipates their every need, every interaction is an opportunity to create a memorable experience they’ll want to rave about to their friends and family.
Research from Cornell University found that a one-star increase in online ratings can lead to an 11.2% increase in ADR. So, it’s clear that every moment counts when it comes to guest satisfaction.
That’s where BSB’s Hospitality Solutions come in. With our seamless communications technology, you can take your guest experience to the next level.
So, what are you waiting for? Elevate your guest experience and bring it into the future with BSB. Schedule a consultation with us today to get started.